Introducing the all-new Cryptotag Loki: making crypto backups more accessible. Pre-order now! Ships before 11 December.
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You got questions?

We’ve got answers.

CRYPTOTAG produces high-quality backup products for your wallets, such as Ledger, Trezor, Metamask, and many more.

We create high-end products and services that enable Hodlers around the world to keep their crypto safe and make Hodling a fun and positive experience in the long term.

We enable sovereign individuals to Be Their Own Bank.

We work hard every day to grow our portfolio of products and services with one goal: making Hodling a positive and fun experience in the long run.

During the development of the CRYPTOTAG we have been influenced by goldsmiths, metal workers, the aviation industry, and old engraving techniques. These influences are visible in the components, premium finish, and the use of materials such as titanium.

We have created the first and only premium backup solution that handles extreme circumstances like no other. Temperatures up to 3050 °F, corrosion, and extreme pressure are no problem. Extreme tests have been carried out on the product, and the 6mm thick Titanium is literally bulletproof.

Next to our line of premium backups, we are an official partner of Ledger and Trezor. This way we can offer everything a Hodlers needs to secure their crypto.

We work hard every day to grow our portfolio of products and services with one goal: making Hodling a positive and fun experience in the long run.

If your wallet breaks down, is erased, or is lost, you have to use your recover phrase to recover your coins. When you create a new wallet, you will get a seed phrase. This seed phrase consists of 12 to 24 words.

This depends on the type of wallet. It is not safe to email these words to yourself or to store them digitally in another way because your words can then easily be stolen.

Your wallet will indicate that you must write the words on a sheet of paper. This is safer than storing your words digitally, but water, condensation, heat, and age can pose a real danger. With the CRYPTOTAG you store your backup words in virtually indestructible titanium. You can be sure that your backup words are still easily readable after 1, 5, or 25 years.

Sure thing! You can buy the CRYPTOTAG Expansion Kits and extend your storage capacity with words per Expansion Kit.

No, this is not recommend. We have extensively tested our methods, and we guarantee the best result with the Zeus, Thor and Odin Starter Kits.

If a friend or family member already has a Zeus, Thor or Odin Starter Kit, you can of course borrow it from them.

We have designed our product so that mistakes are prevented as much as possible.

If you have made a mistake please contact your point of sales and we will make sure you are compensated correctly.

Shipment and orders

Yes we do ship globally. Select your country during check out and your CRYPTOTAG will be on the way soon.

After you place an order we will provide you with a track and trace link, so that you can follow your package. We and our shipping partners do our best to get your product to your doorstep as fast as possible.

The estimated delivery time can be found on this page.

We have a standard rate for international shipping.

We use FedEx premium priority shipping. The rate is 15 euros per shipment.

n some cases your parcel is checked by customs. They will check if any import duties are necessary for your country. If there are duties on our product the percentage is often below 3%.

But for some countries, this is unfortunately higher. Please contact us if you have any questions regarding customs.

Payments

Yes of course. We enable our customers to HODL but also spend their Bitcoin.

Yes of course. Our secure payment provider Mollie enable our International customers to pay with credit card.

e have enabled 3D secure for all credit card payments. This means that your credit card company determines by different algorithms whether your purchase fits within your profile. If your credit card company finds the purchase suspicious, they can ask for a PIN or password. In most cases this will not be the case, but sometimes this does happen.

If you do not know what your PIN or password is, then you should contact your credit card company.

Most credit cards have 3D secure. If your credit card does not have 3D secure, unfortunately, you cannot pay with your credit card. In this case, we recommend choosing a different payment option, such as Paypal. Or contact us via chat or [email protected]. Then we can help you with this.

Yes of course. Our secure payment provider Mollie enable all our customers to pay with Paypal.

Yes of course. Our secure payment provider Mollie enables our customers from Germany and other supported countries to pay with SOFORT Banking.

Yes of course. Our secure payment provider Mollie enable our German customers to pay with Giropay.

Yes of course. Our secure payment provider Mollie enable our customers from Holland to pay with IDEAL.

Yes of course. Our secure payment provider Mollie enable our customers fro Belgium to pay with Bancontact.

You have the right to cancel your order up to 14 days after receiving the product and without giving any reason, provided that the product has not yet been used. If the product is used or damaged, you cannot return the product.

Fill out this Withdrawal Form and email it to: [email protected]